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Main Feed

Review posts from every campaign of one account in a single feed, set how often each campaign appears, and track your daily comment target.

Written by Oleg Sobolev

Main Feed gathers the posts waiting for your approval across every campaign of one account, so you can do your commenting in one sitting instead of opening each campaign in turn.

What Main Feed is

It is one feed per account rather than per campaign. Every campaign of that account which still waits for your review feeds into it.

Two things are worth knowing before you start:

  • Each campaign keeps its own order inside the mix, and you decide which campaigns come up more often than others.

  • A post appears once, even when several of your campaigns follow the same person.

How to open Main Feed

Go to Post feed in the main menu. It opens on Main Feed for the account you last worked as, so there is usually nothing else to do.

To change what you are looking at, use the two selectors at the top:

  1. In the account selector, choose the account you comment as.

  2. In the selector next to it, choose Main Feed at the top of the list, or a campaign name to see only that campaign.

Main Feed sits above your campaigns in that list. Switching to another account also opens that account's Main Feed. It works with a single campaign too, it simply has one source to draw from.

Agent review emails invite you to continue a conversation about useful work. Manage them under Settings → Email notifications; see Email notifications.

How the order works

Main Feed is not a newest-first list. Two things decide what you see next.

Inside each campaign, posts follow that campaign's Feed sorting strategy, which you set in the campaign's commenting settings. Between campaigns, the priority you give each one decides how often it comes up.

The practical effect is that you can set each campaign up once and then simply work from the top of Main Feed, without counting how many comments you have left in each.

Give your campaigns a priority

  1. Open Main Feed on the Need approval tab and click Customize feed. The button lives on that tab only.

  2. Under Manual campaigns, pick Low, Normal or High priority for each campaign.

  3. To open a campaign's own commenting settings without leaving the window, click Customize campaign on its row.

Priority is relative rather than a fixed quantity. A campaign set to High comes up more often than one set to Normal, and Low comes up less often. Nothing is switched off by choosing Low, and priority never changes the order of posts inside a campaign.

Your choice saves by itself as you pick it, so this screen has no Save button. If a campaign is shared with you but you cannot edit it, its row is shown but you cannot change its priority.

You can set the same thing from inside a campaign, under Campaign priority in Main Feed on its Commenting tab. New campaigns start at Normal.

Campaigns outside Need approval

Auto campaigns and stopped campaigns do not contribute to Main Feed's Need approval tab. Their existing activity remains available in Pending, Error, Posted and Skipped. Auto campaigns do not use manual-feed priority.

They are still listed in Customize feed, in a separate Auto campaigns block, so you can see what is running without review.

You can review its existing activity in Main Feed's history tabs, or choose the campaign from the selector to see only its activity.

Approving several at once

Bulk approve, next to Customize feed on the Need approval tab, approves a number of comments in one go. Extrovert takes the most relevant comments from every campaign in the feed, in the same order Main Feed would have shown them to you, so the ones it picks can include posts you have not reached yet. Set how many, confirm, and they move to Pending. See Bulk approve.

Checking for new posts

Extrovert checks for new posts on its own every 24 hours. To check sooner, Main Feed can go through every campaign of the account at once: open the three-dot menu (•••) next to Customize feed and choose Check for new posts. You can run an extra check once per hour.

New posts become available as collection completes. Click Refresh feed if they do not yet appear in your open feed.

Your daily comment target

Main Feed shows a counter reading something like "3 approved today". Hover it to see the target you are working to. It is there to pace your own work, and it is set per account.

The target starts at 10. To change it:

  1. Click the counter and choose Change daily target.

  2. In the Daily comment target window, set any whole number from 1 upwards.

  3. Click Save.

What moves the counter:

  • Approving a comment counts, whether you approve it on the card, with Bulk approve, or through the API.

  • Skip and react does not count, because no comment is published.

  • Skip does not count.

The count runs on the account's own working day and is stored for you, so it survives a page reload and follows you to another device. Reaching the target changes nothing: you can carry on reviewing for as long as you like.

This target is not a limit. It does not cap anything and it does not slow anything down. The real ceilings on how much your account does per day are described in daily limits for comments and DMs.

The tabs

Main Feed has the same tabs as a campaign feed: Need approval, Skipped, Pending, Error and Posted. They cover every campaign of the account rather than one.

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