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Outreach settings: warm up, connection requests, and DMs

Every setting on a campaign's Outreach page and which values to pick: the comment warm-up, automatic connection requests, the first DM, and your follow-up cadence.

Written by Oleg Sobolev

One page decides how a campaign reaches out to people: whether it warms them up with comments first, whether it sends the connection request, and who sends the first DM and the follow-ups.

Where: Campaigns, open a campaign, then the Outreach tab.

There is no Save button. Every change is saved as you make it. A value the app won't accept is refused and stays on screen with the error, so check for a red message if something looks unsaved.

Next to the settings, How this campaign runs draws them as a flow: who does each step and how long it waits. Hover over or tap a step for details.

To see what Extrovert then does with these rules, read when Extrovert recommends a DM. For DMs that Extrovert sends by itself, read Auto DM.

The three sections are independent

The page has three sections, each with its own control:

  • Warm up - comment on someone before you contact them

  • Connection requests - Off or Auto, sent automatically when on

  • Direct messages - Off, Manual or Auto, set separately for the first DM and for follow-ups

Turning one off does not turn off the others. This is the part people get wrong most often, so it is worth stating plainly:

Warm up off does not mean outreach off. It removes the requirement to comment first. Connection requests and DMs keep working under their own settings, including the wait after connection acceptance and account limits.

You can warm people up without connecting automatically, or turn on connection requests and DMs with no comment warm-up.

Warm up

Extrovert waits until you have commented on someone enough times, then lets the connection request and the first DM through. Only comments that were actually published count. Drafts, skipped comments and reactions do not.

The two comment paths

You can count either kind of comment, or both:

  • Comments on their posts - comments on the prospect's own posts. Default target 2.

  • Comments on posts they may see - comments on posts from people the prospect regularly engages with, so your comment shows up in front of them. Default target 3.

Targets are whole numbers from 1 to 10. If both paths are on, hitting either one finishes the warm-up. The two targets do not add together, so two comments on their posts plus two on posts they may see is not four.

Warm up needs at least one of the two paths. Turning off the last one turns off Warm up itself.

Watch out: the second path only works if the campaign is collecting those posts. If it isn't, the page warns you and links to Commenting, where Comment on posts they are likely to see has to be on. Without it the path can sit there enabled and never complete. See reach prospects who don't post.

Go straight to outreach when there are no recent posts

This option skips the comment prerequisite when Extrovert confirms there have been no posts in the last 30 days across all enabled warm-up sources. If indirect warm-up is on, that includes posts from people the prospect engages with. A prospect who does not post can therefore still have indirect posts to warm up through.

The 30-day window is fixed. If Extrovert cannot confirm the available posts, it keeps waiting. Other outreach settings still apply.

Warm-up time limit

A safety net for prospects who post rarely: after the number of days you set, outreach starts even if the comment target was never reached. The default is 30 days, the maximum is 90.

Turning the limit off keeps the number, so you can switch it back on later without retyping it. That is true of every setting on this page: switching a section off hides its fields but keeps their values.

What to pick

  • Cold prospects who don't know you: leave Warm up on with 2 comments on their posts. This is what lifts acceptance and reply rates.

  • People who already know you, existing customers, or a list you have talked to before: turn Warm up off. Waiting to comment twice just delays a conversation you could already be having.

  • Prospects who barely post: keep the no-recent-posts skip on and keep the time limit on, or they will stall.

Connection requests

Extrovert sends the connection request itself, without a note, once the prospect is ready. With Warm up on that means after the warm-up is complete. With Warm up off it can go out right away.

The section shows your account's daily limit for connection requests and links to Manage limits. Turning the section off does not withdraw requests that were already sent, and you can still send one yourself on LinkedIn. For how requests behave, see sending connection requests to prospects.

DMs can go out on their own too, but only for the steps you set to Auto under Direct messages.

Withdraw old requests

In the Connection requests card, turn on Withdraw old requests to withdraw requests that were not accepted. Click the days to set Withdraw if not accepted in, from 7 to 180 days. The default is 20 days from when the request was sent.

Under After a withdrawal, choose Not sent again, Sent again once, or up to 5 times. Each resend waits 3 weeks after the withdrawal.

Withdrawal starts on for new campaigns, at 20 days with no resend. It starts off for campaigns created before 8 November 2026. It only withdraws requests Extrovert sent, and only while the campaign and Connection requests are on.

Set the account limit in Settings → Daily limits → Withdraw connection requests per day. The default is 20. For steps and prospect statuses, see Sending connection requests to prospects.

Direct messages

The section has two steps, First DM and Follow-ups. Each has its own mode:

  • Off - no DMs for this step.

  • Manual - when a DM is due, it waits in For Review in your DM inbox with a draft in your Voice. It goes out only when you send it, yourself or with your AI Agent or a connected MCP assistant.

  • Auto - when a DM is due, Extrovert writes it in your Voice and sends it for you. If the AI isn't sure what to write, it sends nothing and the DM comes to you for review.

The two steps are independent, so you can send first DMs yourself and put follow-ups on Auto. Manual and Auto use the same timing below. For the daily number, the sending hours and what still comes to you, read Auto DM.

If the campaign doesn't send connection requests, you'll see a note here. DMs go only to prospects you're connected with, so a campaign that never connects will produce very few DMs.

First DM

The first DM in a conversation that has no messages in it at all. It waits until the prospect accepts your connection request, and until the warm-up is finished if the campaign asks for one.

The line reads "3 days after they accept your connection request." Click the number to open Wait after they accept and change it. 3 days is the default. Turn the wait off to remove that delay. The connection, synced conversation and any required warm-up must still be ready.

Three days is there for a reason. A message the same minute someone accepts reads as automation, and reply rates suffer.

Follow-ups

Follow-ups bring a conversation back when the prospect hasn't replied to your last message and the next pause has elapsed. The line reads like this: "Up to 3 follow-ups, 3 · 7 · 14 days apart, while they don't reply." Click either part to change it.

Up to 3 follow-ups opens Stop after, while they don't reply: between 1 and 5 follow-ups, or No limit. Once a conversation hits that number, Extrovert stops planning DMs for it. You can still message the prospect yourself, and comments carry on as usual. The count resets the moment they reply.

3 · 7 · 14 days opens Days between follow-ups, the ladder of pauses, one row per follow-up, each counted from the last message in the conversation:

  • First follow-up - 3 days after the last message

  • Second follow-up - 7 days

  • Third follow-up - 14 days

  • Fourth and Fifth follow-up - 30 days each

  • Later follow-ups - 30 days apart

Those are the defaults. Any value from 1 to 90 days works.

Two things about the rows themselves. You only see the steps your limit can actually reach, so a limit of 2 shows two rows, and the hidden values are kept for when you raise it. Later follow-ups appears only when the limit is No limit, because a capped run never gets that far.

Each wait is independent and can be shorter or longer than the previous one. Changing a step leaves the other steps unchanged.

Follow up sooner when they post something relevant

This switch sits in Days between follow-ups. When the prospect posts something you could bring up in your next DM, the next follow-up becomes due in half the usual time. A 14-day wait becomes 7.

There is no separate cooldown to set. It halves the configured interval, rounded up, from the same last-message date. It does not halve the remaining wait or exceed the follow-up limit. Leave it on unless you want strictly predictable spacing.

Replies

When a prospect replies, the conversation moves to Needs reply in your DM inbox, read or unread. You answer replies yourself or with your AI Agent. Auto never answers them.

No follow-up is planned while the prospect has the last word. Once you answer and they go quiet, follow-ups start again, counted from your answer. On Auto they go out automatically. On Manual they come due for you in For Review.

Automatic sending

This line shows only while First DM or Follow-ups is on Auto: "Up to 10 automatic DMs a day, from 09:00 to 18:00."

  • The daily number is from 1 to 50 for this campaign, 10 by default. Only automatic DMs count toward it. DMs you send yourself or through your AI Agent don't.

  • The hours are in the campaign owner's timezone, and automatic DMs also stay inside the owner's working hours.

Each campaign has its own number. There is no account-wide DM limit in Settings → Daily limits. Details are in Auto DM.

What to pick

  • Prospects you want to reach now: 3 follow-ups at 3, 7 and 14 days. Firm enough to get an answer, short enough to stay relevant.

  • Long-term relationships, customers, not-now deals: No limit with a slow flat cadence, for example 45 or 60 days on every step. You stay in touch for years without ever nagging.

  • Reactivating a cold list: a shorter first step and the relevant-post switch on, so a real event pulls you in sooner.

  • If you are unsure, set fewer follow-ups with longer gaps. It costs you less goodwill than the opposite.

  • Manual or Auto: start with Manual on campaigns with customers and live deals, where every word matters. Use Auto for cold or warm prospects once your Voice writes DMs you would send as they are.

What each preset sets up

When you create a campaign for People you pick a preset. It only fills in the initial values, and you can change everything afterwards.

  • Warm outreach - warm up on with 2 comments on their posts, connection requests on, first DM 3 days after acceptance, 3 follow-ups at 3, 7 and 14 days, relevant-post speed-up on. First DM and Follow-ups start on Auto, up to 10 automatic DMs a day.

  • Nurture - the same warm-up and connection requests, first DM 3 days after acceptance, then follow-ups every 45 days with No limit. First DM and Follow-ups also start on Auto.

  • Visibility, Mutual support and Configure manually - comments only. Warm up, connection requests and direct messages all start off, and you turn on what you need.

If you want to review every DM before it goes out, switch First DM and Follow-ups to Manual before you start the campaign.

Campaigns you created before this

Campaigns that already existed kept the behaviour they had. Their old follow-up interval was copied onto every step of the new ladder, and they were set to No limit, because there was no follow-up cap before and picking a number would have changed how they behaved.

They also have Auto DM off, so their DMs keep waiting for you in For Review until you set a step to Auto.

If you want a campaign to stop after a few unanswered messages, that is now a deliberate choice: open its Outreach page and set the limit.

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