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Campaign ownership and how to transfer campaigns

Whose account posts the comments?

Written by Denis Bauer

Comments and DMs always post from the campaign owner's professional profile, even if someone else manages the campaign.

Understanding campaign ownership

Who can own campaigns

Team members with a professional profile connected

  • Comments and DMs post from their professional profile

  • Can own multiple campaigns

  • Has full control of their campaigns

Managed accounts

  • Comments and DMs post from their professional profile

  • Admins manage the campaigns for them

  • Don't have direct Extrovert access

Shared access vs ownership

Campaign owner: The person whose professional profile is connected - comments and DMs post from their profile

Shared with team members: Can manage the campaign (edit prospects, approve comments and DMs, change settings) but everything still posts from owner's profile

Transferring campaign ownership

A couple of things to know first: only admins and managers can transfer a campaign's owner, and only Prospects campaigns can be transferred (Topics campaigns can't change owner).

When you might transfer

  • Team member leaves the company

  • A different person's professional profile is more appropriate

  • Reorganizing team responsibilities

Requirements for new owner

The new owner must be:

  • Already a team member or managed account

  • Have a professional profile connected ("Can connect a professional profile" setting)

  • Understand comments and DMs will post from their profile

How to transfer

  1. Go to Campaign → Ownership and access

  2. Find the Campaign owner section

  3. Click Change owner next to the current owner

  4. Select the new owner from the dropdown

  5. Select a Context and a Style for the new owner (these come from the new owner's own library)

  6. Confirm the transfer

What happens during transfer

What transfers:

  • All prospects and their data

  • Campaign settings

  • Future commenting and DM rights

What doesn't transfer:

  • The context and style - you pick a new context and style from the new owner's library during the transfer

  • Past comment history (stays with the previous owner)

  • Analytics from before the transfer

Sharing campaigns with team members

Any campaign owner can share their campaign:

  1. Go to Campaign → Ownership and access

  2. Select team members to share with

  3. Click Save

Shared team members can manage prospects and approve comments and DMs, but everything always posts from the owner's professional profile.

Learn more: Working together as a team | Remove users from team

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