When you work in a team, campaigns can be owned by different people, and a couple of things behave differently than you might expect. Here is what to know.

If you add a prospect who already exists in a teammate's campaign, Extrovert adds your own separate copy to your campaign. It does not move them out of your teammate's campaign. So the same person can be in more than one campaign at once, one for each owner, and each owner works with them independently.

This is why a prospect can still show up under a teammate after you added them to your campaign. Nothing went wrong, they simply exist in both places.

Moving a prospect from one list to another only works within campaigns owned by the same person. You cannot move a prospect out of a campaign owned by someone else.

If you would rather not work the same prospects a teammate is already engaging, you can turn on skipping prospects that are already in teammates' campaigns. See Skip prospects in teammates' campaigns.

On a campaign, the Connection column (Connected, Pending, Not connected) reflects the campaign owner's connection to each prospect, not yours.

So if you are viewing a campaign owned by a teammate or a managed account and you see "Pending", that means the owner's account sent that connection request. It does not mean your own account sent it. This is expected on shared and managed-account campaigns.

If the campaign owner has no connected account, this column shows as unknown.

You manage the prospects in campaigns you own. In a campaign owned by a teammate, that teammate, or a manager or admin, manages its prospects. If you need a prospect removed from someone else's campaign, ask the owner or an admin.