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How seats and teams work

What uses a paid seat and who is free, what each seat adds to the team limits, what happens to your bill when you invite or remove people, and how to pay for fewer seats.

Written by Denis Bauer

You pay for one seat for each LinkedIn account your team runs outreach from. Everyone else on the team is free.

What uses a seat

Uses one paid seat:

  • Each team member who Can connect LinkedIn.

  • Each pending invite for such a member.

  • Each managed account, for a client or executive you run Extrovert for.

Free:

  • Team members set to No LinkedIn needed.

A seat counts from the moment you send the invite or create the managed account, even before the LinkedIn account is connected.

What a seat adds to the team

Every paid seat adds 250 prospects, 1 topic and 300 Extrovert Credits a month to limits the whole team shares. A paid seat that nobody uses at the moment still adds them until your renewal. See how prospect limits work.

The price per seat depends on how many seats you pay for: $49 each for 1 to 4 seats, $44 for 5 to 9, $40 for 10 to 19 and $39 from 20. See what the Extrovert plan includes.

Team member types

Can connect LinkedIn (paid seat)

  • Comment and send DMs from their own LinkedIn account.

  • Run their own campaigns and work on campaigns shared with them.

No LinkedIn needed (free)

  • Work on other people's campaigns without connecting a LinkedIn account of their own.

  • Comment and send DMs on behalf of teammates and managed accounts.

  • Handle prospect lists and analytics. Admins among them can manage the plan and the team.

Managed accounts (paid seat)

  • For clients or executives you work for. They do not need their own Extrovert login.

  • Comments and DMs are posted from their LinkedIn account.

For how to invite people, share campaigns and set roles, see working together as a team.

Where to see your seats

The Team page has a Seat usage block: how many members can connect LinkedIn, how many invites are pending, how many managed accounts you have, and how many seats are used out of the seats you pay for. Admins also see the seats on the Plan page in Settings.

Adding people

What happens when you invite a member who can connect LinkedIn depends on your free seats:

  • A paid seat is free. The invite is sent and nothing is charged.

  • All paid seats are in use. The invite form adds a step with the payment for one more seat: the price per seat, the amount due now for the rest of the billing period, the new total at renewal and what the seat adds to the team's limits. Press Pay and send invite. The seat is added and the invite sent only after the charge succeeds.

  • A seat is scheduled for removal at renewal. Sending the invite keeps that seat, so your next charge stays the same. Confirm with Keep seat and send invite.

The same applies when you create a managed account or switch a member from No LinkedIn needed to Can connect LinkedIn. Inviting a member with No LinkedIn needed never costs anything.

Removing people

Removing a member, recalling an invite, switching a member to No LinkedIn needed or deleting a managed account frees the seat. It does not lower your bill. The seat stays paid and empty until your renewal date, and the next person you invite takes it without a new charge.

To pay for fewer seats, an admin lowers the number of seats in Settings, then Plan, by pressing Manage on the Seats card. The change takes effect at your next renewal, and the number cannot go below the seats in use. See change your plan: seats, prospect and topic limits, billing cycle.

A member who still owns an Intent Signals campaign cannot be removed. Delete their signals campaigns first. See Intent Signals: find prospects by what they do on LinkedIn.

Replacing someone

  1. Remove the person who is leaving. Their seat becomes free.

  2. Invite the new person, or create the new managed account.

  3. They take the free seat. Nothing is charged.

This works at any point before your renewal date.

On a trial

During the trial you can invite as many members as you like. When you buy the plan, it covers the seats your team uses at that moment. To pay for fewer, remove someone in Team before you buy. See which plan do I need?

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